Friday, July 21, 2017
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You are here: About Us > Trusted Choice Pledge
 
 
  
 
 
Key Facts
 
  • Family owned business since 1938.
  • Established firm with over 30 employees and dozens of partner insurance companies.
  • Strong committment to communities in the Northshore area.
  • Unmatched customer service and competitive rates.
 
  
Questions?
 

The Viti Companies
445 Sheridan Road
P.O. Box 699
Highwood, Illinois 60040


Guy Viti Insurance
Telephone (847) 432-1000
Facsimile  
(847) 433-6856

Viti Financial
Telephone (847) 432-8484
Facsimile   (847) 433-2858

 
  

Trusted Choice Pledge

 

Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall: Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.

  • Guide you through the claims process for a prompt and fair resolution of your claim.
  • Help you solve problems related to your coverage or account.
  • Explain the coverage and options available to you through our agency, at your request.
  • Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
  • Use our experience and multiple company relationships to customize your coverage as needed.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.